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Embark Group continues to monitor the Coronavirus to support our clients and ensure the safety of our employees. For more information, tools and resources please visit our COVID-19 page.


avalon has been replaced by Embark.

In October 2017 Avalon, the platform service provider and investment administrator, was replaced by Embark. Avalon customers can contact Embark if they have any queries about their plans:

ISA, JISA and GIA queries

Please call 0330 024 2345 or email

SIPP queries

If you require copies of our SIPP product documentation, visit our service hub.

Alternatively, please call 03445 440 440 or email