In October 2017 Avalon, the platform service provider and investment administrator, was replaced by Embark. Avalon customers can contact Embark if they have any queries about their plans:
ISA, JISA and GIA queries
Please call 0330 024 2345 or email service@embarkplatform.co.uk
SIPP queries
Download the Avalon SIPP Freedom terms and conditions. If you require copies of our SIPP product documentation, visit our service hub.
Alternatively, please call 03445 440 440 or email sipp.avalon@rowanmoor.co.uk.