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For Professional Advisers only

Literature library

Important documents and forms

Below you will find links to regulatory documents and sales materials for advisers, clients and discretionary managers. Should you have any questions, please contact the Service team via email at service@embarkplatform.co.uk or call 0330 024 2345.

Advisers

AKG Financial Strength Assessment Report
Adviser Platform Guide
Adviser Terms of Business
Due Diligence Guide
Terms of use

Clients

Client Platform Guide
Client Terms & Conditions
Investment risks guide
Protection & Compensation
Direct debit form
Terms of use

Key Information

EISL Pillar 3 Disclosures
Key features Personal Pension
Key Features ISA
Key features JISA
Key Features GIA
Order execution policy

Discretionary Managers

DIM platform guide
How to guide
Due diligence guide
Terms of business
Terms of use

Handy Guides

Add beneficiaries
Add or amend address details
Create a customer & account
ISA withdrawals
New business illustrations
Buy funds
Sell investment funds
Sell stocks & shares
Take Pension Benefits ( Capped Drawdown)
User management
Take pension benefits
Create corporate customer & accounts
Use model portfolios ( Adviser Models)

Forms

Offshore Bond application form
TPIA application form

Sterling Accounts

Additional information for use by Sterling Accounts moved to Embark Platform.

Sterling accounts

Client Terms and Conditions Addendum
Sterling Panel Funds guide
Minimum Return Life Cover Plan - Terms and Conditions
Investment Matters Q1 2022

Live platform support, at the click of a button

There is a live chat facility built into every page of the Embark Platform, which means help is just a few clicks away. This service is available during business hours, every weekday (excluding bank holidays).

Alternatively, you can call our Service team on 0330 024 2345 between 09.00 and 17.00, Monday to Friday.