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For Professional Advisers only

Literature library

Important documents and forms

Below you will find links to regulatory documents and sales materials for advisers, clients and discretionary managers. Should you have any questions, please contact the Service team via email at service@embarkplatform.co.uk or call 0330 024 2345.

Advisers

AKG Financial Strength Assessment Report
Adviser platform guide
Charges guide
Firm application form
Due diligence guide
TPIA application form
Terms of business
Terms of use

Clients

Client platform guide
Charges guide
Investment risks guide
Protection & compensation
Direct debit form
Terms & conditions
Terms of use

Key Information

EISL Pillar 3 Disclosures
Key features Personal Pension
Key features ISA
Key features JISA
Key features GIA
Conflict of interest policy
Order execution policy

Discretionary Managers

DIM platform guide
Set-up form
How to guide
Due diligence guide
Terms of business
Terms of use

Handy Guides

Add beneficiaries
Add or amend address details
Create a customer & account
ISA withdrawals
New business illustrations
Buy funds
Sell investment funds
Sell stocks & shares
Take Pension Benefits ( Capped Drawdown)
User management
Take pension benefits
Create corporate customer & accounts
Use model portfolios ( Adviser Models)

Live platform support, at the click of a button

There is a live chat facility built into every page of the Embark platform, which means help is just a few clicks away. This service is available during business hours, every weekday (excluding bank holidays).

Alternatively, you can call our Service team on 0330 024 2345 between 9.00am and 5.00pm, Monday to Friday.